TERMS AND CONDITIONS
Appointments may be face to face, by Skype or Zoom.
I do not offer evening or weekend appointments.
Please endeavour to give 24 hours’ notice if you need to change your appointment time, so the session may be offered to others on my waiting list.
If you need to cancel an appointment, please give at least 24 hours’ notice, otherwise a cancellation charge of 50% of the fee may be made, unless the circumstances are exceptional.
If an unexpected situation arises and requires me to cancel or postpone, I will make every effort to give as much notice as possible, given the urgency of the circumstances. I will re-schedule with you as soon as possible.
In the case of Skype or Zoom sessions, if you haven’t appeared on Skype or Zoom 15 minutes into your session time, the session will be deemed to have been forfeited, and a cancellation fee of 50% will be charged, unless the circumstances are exceptional.
A ‘no-show’ without prior notice for a face-to-face appointment will be subject to a 50% no-show charge, unless the circumstances are exceptional.
In the case of late arrival for any appointment, the session will end at the time originally contracted for and will be charged for the duration originally contracted for.
PAYMENT and REFUNDS
In the case of Skype or Zoom sessions, pre-payment is required.
You may pay by cheque, bank transfer or PayPal.
For face-to-face sessions, any of the above methods of payment may be used, as may cash. Payment by credit or debit card is not currently possible.
You also confirm that you understand no money will be refunded after the start of any event or interaction, whether face-to-face or online (virtual), irrespective of whether you choose or are able to complete your participation or not.
This website is for general information purposes only: Use of the site or interacting with me doesn’t substitute for qualified medical, psychological or psychiatric advice, diagnosis or treatment. I’m not a licensed therapist or physician and don’t offer to cure or treat any condition or prescribe any treatment. If you think you’re suffering from any disorder or condition you should consult an appropriately qualified professional or service.
You agree that you are participating in sessions and activities at your own risk and that I shall not be liable under any circumstances for any matter arising out of your participation (other than for matters for which I am not legally able to exclude or limit liability).
You understand that you’re solely responsible for determining how much you should safely participate in any event related to my work, including your physical, emotional, mental, and spiritual capacities. In attending an event, whether face-to-face or online, you assume whole responsibility for your health, safety and well-being. You understand that neither I nor anyone representing, promoting, organising or hosting my work will be liable for claims or damages arising from injury, illness, accident, loss or any other misfortune that may occur in connection with your participation, and that I disclaim all liability for any action or non-action taken as a result of my work.
Due to the nature of the services I offer, all interactions with me are intended to be primarily informational and educational. Neither I nor anyone representing me guarantees any particular outcome or result. I will endeavour to ensure that all factual information that I provide is accurate and up-to-date but I shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise. I shall not be liable for any claims arising from guidance given or ideas suggested during sessions.
RECORDING, FILMING OR PHOTOGRAPHY AND PUBLICATIONS
You understand that I, my organisers and hosts, have the right to take photographs, make video or digital recordings during any event or interaction and to use these to promote the field of my work. You release to the organisers and to me all rights to exhibit or use this work in any form – published or unpublished, and you understand there will be no financial or other remuneration for recordings or photography or any eventual use thereof, neither for initial nor subsequent transmission or playback for instance. Generally we prefer not to make recordings or video of face-to-face events, although we reserve the right to do this. We may be taking some discreet photographs – if you feel some sensitivity around this please speak to me or to one of my representatives prior to an event so that we’re aware of your concern and can aim to accommodate it respectfully wherever possible.
Where audio or video recordings are made of any event or interaction, and are provided to you afterwards, then these are for your personal use only and you don’t have the right to use them in any professional context or to make them available to anyone else. Doing so may also invalidate your participation in any event, either in progress or in the future.
You understand and agree with all of the above terms and conditions and are at least 18 years of age.